One member record
Contact details, plan, payment history, attendance, body measurements, assigned trainer and every plan ever issued, all on one screen your front desk can actually use.
Your members deserve better than a spreadsheet and a WhatsApp group.
Most gyms and studios we meet run on a membership register in Excel, payment reminders sent by hand, and training or diet plans typed fresh for every client. We build the member portal that should have existed from day one.
Where it comes from today
- Excel or Google Sheets member register
- WhatsApp groups for announcements
- Paper or PDF diet and workout plans
- Manual UPI or card collection
- A biometric door log nobody reads
One member record
one record- Status
- tracked
- Owner
- tracked
- What is owed
- tracked
What happens without you
- Every member's plan, payment and attendance history on one screen
- Renewal chasing that happens on schedule without anybody remembering
- Trainers building plans from templates instead of blank documents
What this actually looks like day to day
If more than one of these lands, the tools have become the constraint rather than the help.
Nobody knows who is about to lapse
Renewal dates live in a column somebody has to sort by hand. A member who quietly stops coming in week three is invisible until the month they do not renew, which is the one month it is too late to save them.
Diet and training plans are retyped from scratch
A trainer rebuilds a plan in a document for every client, then sends it over WhatsApp where it is lost in the scroll. Nothing carries forward, so progress across three months cannot be seen in one place.
Payment chasing eats the front desk
Someone opens the sheet, works out who has not paid, and messages them one by one. It happens late, it happens inconsistently, and it is the least pleasant job in the building.
Attendance data goes nowhere
The door reader records every entry and none of it reaches the trainer, the owner or the member. The single best early-warning signal for churn is collected daily and thrown away.
What we build for gyms and fitness studios
Specific pieces of work, each quoted separately, so you can start with one and add the rest when it has paid for itself.
Plan builder with a template library
Trainers assemble diet and workout plans from reusable blocks, assign them to a member, and revise them over time. Members open the current version in their own login, on their phone, with no app to install.
Renewals and dues that chase themselves
Reminders go out on a schedule you set, by email or message, with a payment link. You get a dashboard of who is due, who has paid and who needs a phone call.
Attendance turned into a churn signal
Check-ins flow in from your existing reader or a simple kiosk. When a regular member's pattern drops off, the trainer gets a nudge while there is still time to do something about it.
What is different afterwards
- Every member's plan, payment and attendance history on one screen
- Renewal chasing that happens on schedule without anybody remembering
- Trainers building plans from templates instead of blank documents
- Lapsing members flagged while you can still win them back
The services this usually involves
- Custom business softwarefor gyms and studiosThere is plenty of membership software, and most studios we meet have tried two of it. The problem is rarely a missing feature. It is that the product assumes a model — classes, or memberships, or personal training — and your studio is some combination the product will not hold.
- Workflow automation and AI agentsfor gyms and studiosChurn in a studio is almost never a decision. It is a fade: attendance drops, nobody notices, and the non-renewal three months later is treated as the event. The signal was there the whole time, in the door log.
- Going digital properlyOff paper and spreadsheets, without losing anything.
Tell us how your studio actually runs.
Forty-five minutes, no preparation, no obligation. You get a written summary of what we would fix first and roughly what it involves.