One stock position across every channel
A single source of truth that pushes availability out to each channel as it changes, so the same unit cannot be sold twice.
Selling in four places, counting stock in one spreadsheet.
Retailers and online sellers end up with a counter system, a website, one or two marketplaces and a courier account, all keeping their own version of the truth. We make them agree, so stock is right and orders stop falling between channels.
Where it comes from today
- Counter billing or POS software
- A website store plus one or two marketplaces
- Stock counted in a spreadsheet
- Courier panels handled separately
- Nightly CSV exports reconciled by hand
One order record
one record- Status
- tracked
- Owner
- tracked
- What is owed
- tracked
What happens without you
- One stock number every channel agrees with
- The nightly reconciliation hour handed back
- Returns costed and restocked as a tracked process
What this actually looks like day to day
If more than one of these lands, the tools have become the constraint rather than the help.
Stock is oversold because no channel knows the others
The same unit is available in three places at once. Cancellations and marketplace penalties follow, and the fix is a manual buffer that leaves stock unsold.
Reconciliation is a nightly spreadsheet ritual
Someone exports orders from each channel and lines them up by hand. It takes an hour a day and it is where errors and missed orders live.
Returns are handled entirely off-system
A return arrives, gets processed over mail and chat, and stock is adjusted from memory. The true cost of returns is never actually known.
Purchasing is guesswork
Reordering is based on a feeling about what moved recently, because sales velocity per channel is not in front of anyone. Cash sits in the wrong stock.
What we build for retail and online sellers
Specific pieces of work, each quoted separately, so you can start with one and add the rest when it has paid for itself.
Orders and couriers in one queue
Orders from every channel land in one place to be picked, packed, labelled and tracked, with courier status flowing back automatically.
Returns as a real process
A return is logged, inspected, restocked or written off, and refunded, with the cost attributed to the right product and channel.
Purchase planning from real velocity
What is selling, how fast, and where, with cover and reorder points calculated so purchasing is a decision rather than a guess.
What is different afterwards
- One stock number every channel agrees with
- The nightly reconciliation hour handed back
- Returns costed and restocked as a tracked process
- Reordering driven by real velocity instead of instinct
The services this usually involves
- Systems integrationfor retailEvery channel keeps its own idea of what is available, so the same unit is on sale three times. The buffer you add to prevent overselling is stock you have chosen not to sell, and it is the cheapest inventory you will ever waste.
- Custom business softwarefor retailOff-the-shelf inventory software assumes one product is one thing you count. Sell kits, cut lengths, weigh goods or track expiry, and every product becomes a workaround — which is how retailers end up with software and a spreadsheet.
- Workflow automation and AI agentsThe recurring work, handled without anyone remembering.
Tell us how your business actually runs.
Forty-five minutes, no preparation, no obligation. You get a written summary of what we would fix first and roughly what it involves.